Facility Policies

Participation is at your own risk.

Behavior policies include:

• Respect the facilities and the rights of other users.
• Comply with all instructions given by Tulane Campus Recreation staff.
• Disorderly conduct including excessive noise, use of profane language, verbal/physical abuse or harassment is cause for immediate removal from the facility and possible loss of membership privileges.
• Wipe down equipment used with provided disinfectant.
• Return all used equipment to its proper location.
• Use equipment only for its designed purpose.
• Report any maintenance concerns to any Tulane Campus Recreation staff.
• Use headphones when listening to music.
• Limit cell phone use in exercise areas.
• Practice good hygiene and be mindful of strong odors, perfumes or colognes that may impact the health and ability of other patrons. to exercise comfortably.
• No pets other than service animals are allowed in the facility or on playing fields.

Solicitation policies include:

• Our facilities may not be used for solicitation of personal businesses, private classes, personal training, or any other activity associated with personal gain or profit.
• Soliciting patrons to gain access to the facility is prohibited.

Private instruction policies include:

• External private instruction is not permitted outside of Tulane Campus Recreation programming.  Any individual found soliciting these types of services will be denied further access to the facility and subject to revocation of membership.
• Tulane Campus Recreation staff reserve the right to question any participant who appears to be providing private instruction services which may include, but are not limited to the following:
  • Explaining and providing exercise technique to a patron or group of patrons, but not exercising with that patron during all portions of the workout.
  • Meeting with the same individual or several different individuals within a given time period.
  • Directing exercise order for a patron.
  • Getting and returning weights for a patron.
  • Collecting or receiving payment from a patron or patrons for a session.
  • Assisting a patron with technique, or any specific instruction but not working-out with the individual.
  • Writing and designing a program to be used on Tulane Campus Recreation property.

Age restriction policies include:

• Children age 8 and younger must be accompanied by a guardian at all times.
• Guardians are defined as any Tulane Campus Recreation member who is 15 years of age or older.
• Children of ages 9-14 may use the following areas when the child remains within the guardian's line of vision:
  • Atrium.
  • Racquetball & Squash Courts.
  • Tennis Courts.
  • Gymnasiums.
  • Indoor Track.
  • Pool.
• Children age 14 and under cannot be in any of the strength or cardio exercise areas.
• Children age 15 and older may utilize all areas in the facility independently.
• Children are not permitted in the locker room of the opposite sex. Three all-gender private restrooms and showers are accessible from the atrium.

Food and beverage policies include:

• Food is only permitted in the atrium, sun deck, and classrooms.
• Non-breakable, closed top beverage containers are permitted.

Tobacco, alcohol, and illegal substance policies include:

• Use of tobacco, alcohol and illegal substances is prohibited, including but not limited to:
  • Cigarettes.
  • Chewing, dip, or spitless tobacco.
  • Electronic cigarettes, Vapes, Juuls, etc.
• E-cigarettes and vaporizers that do not include nicotine are prohibited as well.
• Tulane’s Tobacco and Smoke-Free Campus Policy can be found here: https://campushealth.tulane.edu/policies/tobacco-smoke-free-campus-policy
• Patrons may not use the facility or participate in programs under the influence of alcohol or drugs.

Attire and footwear policies include:

• For hygiene and safety reasons, patrons are required to wear proper workout attire:
  • Non-athletic work uniforms are not permitted while exercising.
  • Shirts, shorts/pants, and clean, closed-toe shoes are required.
  • Shirts must be worn at all times and undergarments must be covered by clothing previously listed.
  • Bare skin contact on equipment is not recommended.
  • To protect the upholstery and equipment, denim jeans (or shorts) and/or pants with belts and/or exposed metal (buttons, snaps, zippers, etc) are not permitted.
• Appropriate swim attire must be worn in the pools.
  • Street clothes, thongs, and see-through swimwear are prohibited.
• .Non-marking shoes are required on playing surfaces
  • Cleats, metal spikes, flip flops, sandals, socks and bare feet are prohibited.
• Shoes are not required in the following areas:
  • Yoga, Pilates, and Barre group exercise classes.
  • Locker Rooms.
  • Pool.
• All equipment must be sanitized after every use.

Photography and videography policies include:

• Photography and videography for any reason require prior approval from the Assistant Director of Marketing. 
• Requests are made by filling out a Media Request Form.
  • Download the form. 
  • Fill out the required fields.
  • Email the completed document to the Assistant Director of Marketing.

Personal item policies include:

• Personal items must be stored in a locker, cubby, or hook.
• Items found in unauthorized locations will be turned in to the front desk and placed in Lost and Found.

Lost and found policies include:

• Tulane Campus Recreation is not responsible for lost or stolen items.
• Found items should be turned in at the front desk.
• Lost items must be retrieved in person at the front desk.
• For liability reasons, inquiries regarding lost items may not be done over the phone.
• Unclaimed items will be discarded after 30 days.

Refund and cancellation policies include:

• Refund Requests and Cancelations must be submitted online through the Cancelation & Refund Request Form.
  • Tulane Campus Recreation reserves the right to take up to 30 days for processing refunds.
• Cancelations will only be valid when requested by the patron incurring the deductions.
• All personal training packages must be used within 6 months of purchase date and refunds cannot be issued due to patron's lack of use.
• Refunds are not issued for the following items:
  • Assessed Student Membership Fees.
  • Guest Passes.

Member Access Policies include:

• All members are required to present a valid Tulane ID or Campus Recreation key tag to access the facility.
• Tulane students and Faculty/Staff members are required to use their Tulane ID for access to the Reily Student Recreation Center.
• Tulane IDs and Campus Recreation key tags are for the exclusive use of the rightful owner. Memberships and passes are non-transferable. ID and key tag use by individuals other than the member is considered theft of service and may result in revocation of membership and access to all Tulane Campus Recreation facilities and programs.
• Patrons who do not have their ID or key tag will be allowed access once per semester if they can provide another form of photo identification to verify active membership status:
  • Subsequent forgotten ID will require purchase of a daily pass with membership verification.
  • Lost Tulane IDs must be replaced through the Tulane Card Services Office.
  • Lost Campus Recreation key tags will be replaced once free of charge. After that there is a $5 charge to receive a new key tag, which must be replaced at Member Services.

Limited entry pass policies include:

• These pass holders may not sponsor guests.
• These pass holders are not entitled to member rates for programs.
• These passes are non‐refundable and non‐transferable.

Tulane Affiliate Single Entry Pass - a one visit pass for Tulane Affiliates (Students, Emeritus, Faculty/Staff and Alumni) who do not have an active membership and would like to use the facility. 

Faculty, staff and students must present a Tulane ID. Alumni status will be verified at the time of purchase.

Guest policies include:

• Sponsoring guests is a member privilege.
• Guest passes are valid for one entry and include a towel.
• Members may sponsor up to two guests per day, including children.
• Pass holders and self-sponsoring individuals may not sponsor guests.
• Guest Pass Fees:
  • Adult $10.
  • Child (14 and under) $5.
• Guests are required to present a valid photo ID and purchase a guest pass from the Member Services desk.
• Sponsoring members must remain with their guests for the duration of their visit and are responsible for the conduct of their guests.
• Soliciting patrons to gain access to the facility is prohibited.
• Members may bring in children of other members, in addition to their own, with verification of family's membership.
• Tulane Campus Recreation reserves the right to refuse admittance to any guest.

Weight Room and Cardio Zone policies include:

• During peak facility hours, cardiovascular equipment use should be limited to 30 minutes per machine.
• To avoid congestion and waiting lines, patrons should limit their time to 15-minute intervals per each circuit or individual piece of equipment.
• Weight collars (clips) must be used with all free-weight bars.
• Weights must not be slammed or intentionally dropped to the floor.
• Dry or loose chalk is prohibited. Liquid chalk is permitted.
• Hand wraps/gloves must always be used on boxing equipment (available at the front desk for checkout).
• All equipment must be sanitized after every use.
• Return all used equipment to its proper location.
• Use equipment only for its designed purpose.
• Use headphones when listening to music.
• Limit cell phone use in all exercise areas.
• No alcohol, tobacco, or using equipment under the influence.
• Report any maintenance concerns to Tulane Campus Recreation staff.

Gymnasium policies include:

• Dunking or hanging on basketball nets or rims is not permitted.
• The volleyball and badminton systems must be set‐up or taken down by Campus Recreation staff only.

Natatorium and Social Pool policies include:

• Follow safety rules and requests made by Tulane Campus Recreation Lifeguards.
• The following are prohibited:
  • Running and rough play.
  • Entering head first in water less than 7 feet deep.
  • Swimming under or walking on the bulkhead.
  • Spitting and nose blowing.
  • Hyperventilating or breath holding.
  • Changing on the deck including diaper changing.
  • Eating or drinking other than water.
  • Scuba equipment outside of a Tulane Campus Recreation course.
    • Masks must have shatterproof tempered glass faceplates.
  • Alcohol, tobacco, or being under the influence.
  • Glass.
• All swimmers must shower before entering the pool.
• Appropriate swim attire required.
  • Street clothes, thongs, and see-through swimwear are prohibited.
• All children 14 and under must be directly supervised by a guardian on deck and within the line of vision .
• Children who require flotation devices must be accompanied by a guardian  in the water and within arms-reach.
• Children who are not toilet-trained must wear a swim diaper.
• Blocks are for swim team use only.

Diving board policies include:

• Diving is permitted on the one meter board only.
• The diving board can be opened under the condition that no one is swimming in the lanes beneath the board and a lifeguard is available to sit in the deep end stand.
• Look before diving or jumping to make sure the diving area is clear.
• Only one person is permitted on the board at a time.
• No inward dives, always dive away from the board.
• Only one bounce is allowed on the diving board.
• Access the diving board from the ladder only.
• Tulane Campus Recreation Lifeguards have the right to ask divers not to attempt dives that are beyond their ability.

Fitness Studio policies include:

• The following are prohibited:
  • Removing equipment from space.
  • Bringing other equipment into space.
  • Sparring.
  • Amplified sound (unless approved through a reservation request).
  • Using mirrored walls for wall sits, wall ball slams, etc.
• Riverside Studio is open to members when departmental programs are not in session.  Lakeside, Diboll, and the Cycling Studio are closed outside of programmed times.
  • Usage is first come, first serve.
  • Members must vacate the space upon class instructor arrival.
• Hand wraps/gloves must always be used on boxing equipment (available at the front desk for checkout)
• Report any equipment issues to a Tulane Campus Recreation staff member..
• Group Exercise class policies:
  • Only towels and water in unbreakable containers are allowed; bags and other personal belongings must be stored in a locker outside the studio
  • Cell phones must be turned off or kept silent during class
  • Please do not enter the studio five minutes after class has started
  • Wait to enter a class after the prior class has exited
• Diboll A & B studio policies:
  • The Diboll wall partition must be put back up between rooms after use.
  • Please do not enter the studio five minutes after class has started.
  • Wait to enter a class after the prior class has exited.

Cycling policies include:

• Please raise handlebars and seat post to highest position after each cycling class.
• Please do not enter the studio five minutes after class has started.
• Wait to enter a class after the prior class has exited.

Equipment rental policies include:

• A Tulane ID or key tag is required for equipment rental.
• All rented equipment must be returned the same day.
• There will be a fee for damaged or unreturned equipment.

Court reservation policies include:

• Reservations are for one‐hour periods beginning on the hour.
• Reservations can be made up to 48 hours in advance.
• Reservations can be made online, in person at the Member Services Desk, or by calling 504-865‐5242.
• Courts may not be reserved for back‐to‐back hours by playing partners.
• Patrons must provide a name and Tulane ID or key tag.
• Court reservations are held for ten minutes past reservation time. After 10 minutes reservations are forfeited.
• Children 14 and under may not make court reservations or use the courts without guardian supervision.
• All patrons accessing the tennis courts must have an active membership and swipe into the facility.  To gain access to the courts, patrons must check out a gate access card at the front desk.
• If the rented gate access card is not returned within the same day, a $50 replacement fee must be paid before utilizing the facility again.
• Private tennis lessons are not permitted.

Locker and towel service policies include:

• Locker and towel service is a $14 monthly fee at the Reily Student Recreation Center.
• For the Tulane Fitness Center downtown, daily-use lockers are free of charge.
• In Summer 2023, Tulane Campus Recreation will begin renovating the women's locker room in the Reily Center and create dedicated space for Tulane's spectacular Women's Swimming and Diving team in the Reily Student Recreation Center. This construction project will intermittently impact the availability and use of some or all parts of the women's locker room. Unfortunately, reservable lockers will be unavailable in the women's locker room for the project's duration. Lockers outside the construction zone will be available for day use only.

Please note that:

• Requests are reviewed in the order in which they are received.
• Reservations can only be scheduled during normal hours of operation.
• All groups should have one designated representative as the point of contact for the reservation request.
• Requests are processed on a semester-by-semester basis. Requests submitted for future semesters will not be processed until a month prior to that semester. Tulane Campus Recreation’s internal programming needs are prioritized first in our spaces.
• Tulane Campus Recreation reserves the right to deny any request based on the type of request, hours requested, capacity needs, unusual needs, and any other type of event that does not meet our mission and values.
• Use of any facility may be subject to a rental fee based on your needs and type of request. Rates are established to ensure that internal and external groups are contributing an appropriate amount to pay for services offered. Fees are reviewed annually.
• Groups with an outstanding balance or in poor standing with Tulane Campus Recreation or the University will not be allowed to reserve facility space.
• Spaces can only be reserved by groups, not for individual use.
• Spaces cannot be reserved for birthday parties.

To maintain the academic environment at the university, the use of amplified sound is moderated. The amplified sound policy is designed to protect instructional and learning activities, administrative offices and academic departments from sound interference during normal business hours. Student organizations which intend to have amplified sound at an event must provide specific information related to amplified sound on their facility or quad request.

Amplified sound is defined as any sound that is broadcasted through electronically amplified equipment or sound that is electronically enhanced.

General

The use of amplified sound on campus may not interfere with instructional activity or the administrative operation of the university regardless of the time of day. Such use will only be permitted at specific times, and in specific locations, so as not to conflict with this basic principle. Amplified sound may be used during the following times and in the following locations:

Sound Levels

The Code of the City of New Orleans, Sections 66-22, sets forth maximum permissible sound levels based on the use of the property that the sound is affecting. This policy is intended to comply with, and be at least no less restrictive than, the Code. If at any time the Code is amended so that it is more restrictive that this policy, this policy should be deemed amended to conform to the Code.

At a distance of 45 feet in front of the sound source, the sound pressure level may be no more than 70 decibels at any time. Student Programs staff will work with the individual(s) sponsoring the event to periodically monitor the sound pressure level.

In order to keep the sound pressure level below 60 decibels inside of classroom buildings, all sources of amplified sound should be directed away from all classroom buildings.

Reserve the following spaces through the Facility Reservation and Request form.

Court Reservations

Reservations can only be made for the current day or one day in advance.

If you’re a Tulane student or a member of The Reily Center, you already have a log in for this site. DO NOT “Create an Account,” but use the “Forgot Password” feature to reset your password using your Primary Email Address (usually @tulane.edu).

Brown Field Reservations

NOTE: Brown Field reservations are only available to student organizations and Tulane University departments.

An affiliate group is defined as a recognized student organization or university department. Please note that:

• If the group is taking an entire space offline from open recreation or bringing in non-affiliates, charges will be incurred.
• If the affiliate group has a revenue generating interest, charges will be incurred.
• A quote will be provided based on the requested needs of the event. All paperwork and payment must be reviewed, signed, and submitted to Tulane Campus Recreation at least 2 business days in advance.

Any group outside of the Tulane Community, or a Tulane group sponsoring non-affiliates, does not fall into our Affiliate Group category is considered a non-affiliate entity. Please note that:

• The following documents are required to be reviewed, signed, and submitted to Tulane Campus Recreation:
  • Facility Rental Agreement
  • Facility Rental Addendum
  • Certificate of Insurance (naming The Administration of the Tulane Educational Fund as the certificate holder)
• All documents, rosters of participants, and payment must be submitted at least 2 business days in advance to secure the space.

“Fronting” is defined as Tulane faculty, staff, departments, and student organizations reserving a facility on behalf of a non-affiliate group. This is prohibited by all of Tulane University.

Tulane constituents are prohibited from reserving a facility under the guise that the reservation is for the primary benefit of a Tulane entity. The request will be denied if Tulane Campus Recreation deduces the reservation request is fronting for a non-affiliate group.

The full policy can be found here under Article III.

The following equipment available to rent for an event:

• Chairs
• Tables
• Stanchions
• Projector and Screen
• Scoreboards – flip or digital
• Volleyball Systems –nets, poles, padding (optional, please specifically request if needed)
• Badminton Systems – nets, poles
• Cones

If equipment is not returned in its original condition, charges will be incurred.

Tulane Campus Recreation reserves the right to determine proper staffing levels for events and the right to assess additional charges.

Additional event staff may include:

• Building Managers
• Lifeguards
• Sodexo staff
• Professional staff

If an event is hosting at least 250 people, TU PD officers may be required on-site during the entire event for the safety and security of others. Depending on the nature of the event, additional officers may be needed.

Please note that:

• If setup is required before your event or cleanup, it should be included in the time frame requested on the reservation form.
• No decorations or signage for an event should be adhered to a surface of the Department’s property.
• If the event requires a designated staff member, they will assist with setup and breakdown of facility equipment provided by Tulane Campus Recreation.
• All rental groups are responsible for cleaning up after the event and leaving the space how it originally looked. Any issues with this could result in additional charges or denial of future requests.

Please note that:

• If the event requires facility access to non-members, a roster of participants must be provided for the front desk staff.
• Spectators are allowed to view an event at no charge but must receive a stamp at the front desk. This stamp will identify spectators from regular patrons to show they are here for the event only.
• Participants and spectators must stay in their reserved space only. Usage of equipment or other spaces in the facility is not permitted.
• All participants and spectators must comply with the Department’s overall facility policies and behavior policies. Violation of these policies may result in removal from the facility and denial of future rental requests.

Please note that: 

• Tulane Catering has exclusive catering rights for all Recognized Student Organization (RSO), university department, and community individual/group events. To arrange catering for your event, contact Tulane Catering at 504-865-5254 or tulanecatering@tulane.edu.
• Any food in the facility must be served in the atrium or outside on the concrete deck. Absolutely no food or drinks are allowed in workout areas or gym spaces.

Please note that:

• All vehicles parked on Tulane’s Uptown campus between the hours of 8 a.m. and 5:30 p.m., Monday – Friday, must display a University Parking Permit or park in a metered spot.
  • Metered spaces are located on the Ground Level of the Diboll Garage (located across the street from Reily) and additional spaces are on the first level in the Diboll Garage.
  • Visitors pay according to their space numbers.
• The Diboll Parking Garage is available for free parking after 5:30 p.m. Monday – Friday and anytime on Saturday and Sunday.
• To obtain a visitor parking pass or arrange parking for an event, contact Parking Services at 504-865-5424.

Please note that:

• Materials may not be stored in the Reily Student Recreation Center.
• Tulane Campus Recreation is not liable for any loss, theft, or damage to personal or organizational property.

Please note that: 

• Any misuse of the facility or resources may result in a fee or ineligibility to make future requests.
• Damages will be assessed and documented after the event by Campus Recreation staff. The amount of damage caused will determine what the reservation group owes Tulane Campus Recreation.
• Groups may face further consequences for severe or intentional damage, including cancelation of the reservation prior to conclusion.

Please note that:

• Reservation cancelations, without penalty, must be submitted at least 2 business days before the event. A refund will not be issued if the event is requested to be canceled less than 2 business days.
• A refund will be issued if an event is canceled by Tulane Campus Recreation due to an unexpected facility closure, act of severe weather, or unforeseen circumstances.
• Administration fees are non-refundable.