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Cancellation Policies

Cancellations and Refund Requests must be submitted online through the Cancellation & Refund Request Form below. The Department of Campus Recreation reserves the right to take up to 30 days for processing refunds and cancellations. Refunds will not be issued for non-use or failure to submit online cancellation form.

Stop Deduction/Cancellation Request Terms:
  • A 30 day notice is required for membership stop deductions/cancellation.
  • Stop deductions will only be valid when requested by the member incurring deductions.
  • Stop deductions will be approved when the following processes are complete:
    - Verification of deduction
    - Receipt of any requested documentation
    - Managerial approval
Refund Request Terms:
  • A refund is typically issued only if there is a billing error.
  • Refunds cannot be issued due to patron’s lack of use.
  • Allow approximately four weeks for processing refunds. No exceptions.
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