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Contact Information Update
Please complete this form to ensure your membership record is complete and accurate. Campus Recreation is sending critical membership updates via email.

Reily Student Recreation Center membership and access is limited to Tulane University affiliates only. These changes affect the following membership types (click links for detailed information): Community Memberships, Early Bird Memberships, and Silver Sneakers Memberships.

Cancelation Policies

 

Cancelations and Refund Requests must be submitted online through the Cancelation & Refund Request Form below. The Department of Campus Recreation reserves the right to take up to 30 days for processing refunds and cancelations. Refunds will not be issued for non-use or failure to submit online cancelation form.

Stop Deduction/Cancelation Request Terms:

  • A 30 day notice is required for membership stop deductions/cancelation.
  • Stop deductions will only be valid when requested by the member incurring deductions.
  • Stop deductions will be approved when the following processes are complete:
    - Verification of deduction
    - Receipt of any requested documentation
    - Managerial approval

Refund Request Terms:

  • A refund is typically issued only if there is a billing error.
  • Refunds cannot be issued due to patron’s lack of use.
  • Allow approximately four weeks for processing refunds. No exceptions.
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