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Contact Information Update

Please complete this form to ensure your membership record is complete and accurate.
Campus Recreation is sending critical membership updates via email.

Tulane University recently released a comprehensive plan identifying measures necessary to support the health and safety of the Tulane community when we return to campus this fall for on-ground teaching, learning, living and working. This plan will require significant modifications to our normal operations. These changes are necessary in order to protect the health of the members of our academic community, as well as the health of our neighbors. To safely fulfill this mission, Campus Recreation must, regrettably, limit Reily Student Recreation Center membership and access to Tulane University affiliates only. These changes affect the following membership types (click links for detailed information): Community Memberships, Early Bird Memberships, and Silver Sneakers Memberships

We invite you to participate in the multiple Virtual Activities we are offering. New instructional videos, healthy recipes, virtual group exercise classes, and other activities are added weekly to our YouTube channel, social media feeds, and website. 

Visit the Campus Recreation Coronavirus FAQ page for more details:  https://campusrecreation.tulane.edu/home/coronavirus-faq For Tulane University information, please visit Tulane's Emergency Preparedness website at https://tulane.edu/emergency

 

Cancelation Policies

 

Cancelations and Refund Requests must be submitted online through the Cancelation & Refund Request Form below. The Department of Campus Recreation reserves the right to take up to 30 days for processing refunds and cancelations. Refunds will not be issued for non-use or failure to submit online cancelation form.

Stop Deduction/Cancelation Request Terms:

  • A 30 day notice is required for membership stop deductions/cancelation.
  • Stop deductions will only be valid when requested by the member incurring deductions.
  • Stop deductions will be approved when the following processes are complete:
    - Verification of deduction
    - Receipt of any requested documentation
    - Managerial approval

Refund Request Terms:

  • A refund is typically issued only if there is a billing error.
  • Refunds cannot be issued due to patron’s lack of use.
  • Allow approximately four weeks for processing refunds. No exceptions.
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