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As the City of New Orleans begins its phased reopening, we know many of you are curious about when the Reily Student Recreation Center will resume operations. The Department of Campus Recreation continues to follow Tulane University guidelines for business resumption. As this is an extremely fluid process, we do not have a resumption date at this time. 

Due to expected capacity limitations, the priority of access to the Reily Center will be given to Tulane students, faculty, and staff during the initial phase of our reopening. We are not charging members during this time and will only reinstate billing once each membership category can begin accessing the facility. Our pool may also be closed for necessary repairs during the initial phases. 

We invite you to participate in the multiple Virtual Activities we are offering. New instructional videos, healthy recipes, virtual group exercise classes, and other activities are added weekly to our YouTube channel, social media feeds, and website. 

We will continue to communicate updates related to business resumption on our website, social media accounts, mobile app, and via email. If you have not done so, please sign up to receive our email alerts

We look forward to serving our members again soon!

Visit the Campus Recreation Coronavirus FAQ page for more details:  https://campusrecreation.tulane.edu/home/coronavirus-faq For Tulane University information, please visit Tulane's Emergency Preparedness website at https://tulane.edu/emergency

 

Cancelation Policies

 

Cancelations and Refund Requests must be submitted online through the Cancelation & Refund Request Form below. The Department of Campus Recreation reserves the right to take up to 30 days for processing refunds and cancelations. Refunds will not be issued for non-use or failure to submit online cancelation form.

Stop Deduction/Cancelation Request Terms:

  • A 30 day notice is required for membership stop deductions/cancelation.
  • Stop deductions will only be valid when requested by the member incurring deductions.
  • Stop deductions will be approved when the following processes are complete:
    - Verification of deduction
    - Receipt of any requested documentation
    - Managerial approval

Refund Request Terms:

  • A refund is typically issued only if there is a billing error.
  • Refunds cannot be issued due to patron’s lack of use.
  • Allow approximately four weeks for processing refunds. No exceptions.
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