1. Enter the facility only if: 

• You have been free of a temperature for at least 48 hours
• You have not been in close contact with a confirmed case of COVID-19
• You are not experiencing a cough, shortness of breath, sore throat, or other symptoms related to COVID-19

2. You must wear a face-covering at all times within the Reily Center, including during any physical activity.

3. Keep your hands washed/sanitized before, during, and after using the Reily Student Recreation Center.

4. Maintain a distance of at least 6 feet from other members and employees when walking throughout the gym and at least 10 feet while participating in physical activity. 

5. Limit the items you touch within the gym to only the items you will use.

6. Clean each piece of equipment you use with provided disinfectant wipes before and after use.

7. Pre-plan your workout routine to avoid lingering/socializing to allow other members to work out due to reduced occupancy/distancing.

8. Follow guidelines posted throughout the facility.

9. Follow the instructions of Reily Student Recreation Center employees. 

Q: Who can access the facility? 

A: To support the health and safety of the Tulane community, Campus Recreation must, regrettably, limit Reily Student Recreation Center membership and access to Tulane University affiliates only. Campus Recreation defines Tulane affiliates as: Tulane University Students, Tulane University Employees, Tulane University Alumni, Tulane University Emeritus, and additional members of the aforementioned affiliate groups with proof of shared residence and financial codependency (Family memberships only. This does not apply for the Early Bird pass). These changes affect the following membership types: Community Memberships, Early Bird Passholders, and Silver Sneakers Passholders. 

Q: When can I buy a new membership?

A: Campus Recreation is selling new memberships in the following categories through our customer portal:

• Voluntary Student Semester (for students who are not automatically assessed a recreation fee)
• Faculty/Staff
• Alumni
• Emeritus

Q: Can I purchase a Guest Pass?

A: No. Campus Recreation is not selling Guest Passes at this time. 

Q: Can former Silver Sneakers pass holders who are Tulane affiliates access the facility?

A: The Silver Sneakers pass will no longer be accepted, even for Tulane affiliates. Affiliates can purchase the appropriate membership (Faculty & Staff, Alumni, or Emeritus) online.

Q: Why are you conducting sales online as opposed to in person?

A: Research has shown that COVID-19 spreads mainly through close contact from person to person, typically through respiratory droplets from coughing, sneezing, or talking. Some people without symptoms may be able to spread the virus. Campus Recreation is dedicated to the health and safety of our members, as well as our staff. The CDC recommends that the best way to prevent illness is to avoid being exposed to the virus. To reduce the possibility of infection, we have suspended in-person transactions at this time. 

Q: I am having trouble accessing my account online. How can I receive assistance? 

A: Reach out directly to:

• Deonté Screven, Membership Coordinator: dscreven@tulane.edu; 504-865-5375
• Michele Garon, Assistant Director of Business Operations: mgaron@tulane.edu; 504-314-2869

Q: What changes can I expect to facility check-in procedures?

A: Upon reopening, many of our processes will be altered to adhere to safety guidelines set forth by the City of New Orleans and Tulane University. Most notably, all members will need to reserve a time to access the facility. Reservations can be made in 50-minute increments at designated times. Please plan for longer than normal wait times during the check-in process. 

Q: How do I make or cancel a reservation?

A. If you are reserving a court (badminton, racquetball, squash, tennis, or ping pong), visit our Reserve a Court page. If you are reserving access to strength or cardio space, the track, or a group exercise class, visit our Reserve a Workout page.

NOTE: All reservations for courts and workout sessions must be made online.

To expedite the check-in process and for safety, no phone or in-person reservations are being accepted at this time. Written and video instructions can be found on our Reserve a Workout page. 

If you need further assistance with the online reservation systems please contact Tex Bruce tbruce@tulane.edu or Korey Lane klane3@tulane.edu 

If you are requesting a group reservation for your registered student organization, visit our Facility Reservation Request page.

NOTE: If you can no longer visit the facility at the time you registered for, you must cancel your reservation. No-shows may have reservation privileges revoked. Instruction for canceling can be found on our Reserve a Workout page. 

Q: Why do I need a reservation?

A: In order to comply with state and city guidelines, Campus Recreation must limit the number of people in our building. The online reservation system will allow us to effectively manage capacity. The COVID-19 situation remains fluid, and it is possible that some of these guidelines will change, especially if there is a significant increase or decrease in cases as the semester progresses. We will keep our website and social media updated with the latest information. Be sure to check back frequently for any updates. 

Q: What happens if I miss a reservation?

A: You must remove yourself from a reserved timeslot if you are unable to make your time. Removal must be completed 15 minutes prior to the start of the session. Missed reservations will be tracked, and missing three or more reservations will result in a 1-week suspension from the facility. 

Q: What new policies and procedures should I be aware of?

A: Members are asked to bring their own water bottle, workout towel, member identification, equipment (i.e, yoga mat, tennis racket, etc.), and face covering. A face covering is required in the facility at all times, even when exercising.

Members should not have a temperature of 100 degrees or more, show common symptoms of COVID-19, or have been exposed to COVID-19 in the last 14 days. We have some great virtual options for those unable to enter our facility until symptoms have passed. 

For a full list of updated COVID-19 specific policies, please refer to our new Member Code of Conduct above. 

Q: What do I need to know about exercising with a face covering?

A: Please see the following recommendations for exercising while wearing a face-covering:

• Pick the Right Face Covering for You: For repeated use, cloth face coverings are a very good option during exercise. Disposable face coverings were not developed for environments where the user is sweating and may collect more moisture, thus restricting airflow. Experiment with different face coverings to find the best one for your workout.
• Take it Slow to Start: Monitor the intensity of your workout when you first return to exercising with a face covering. It may take several workouts before you are training at your regular exercise intensity while wearing a face covering. Even those who have a relatively high level of fitness should expect to fatigue faster when exercising with a face covering.
• Take a Break If Needed: If you begin to feel short of breath, lightheaded, or dizzy - slow down, reduce your intensity, and/or stop exercising until these symptoms go away.
• Stay Hydrated: Drink plenty of water before, during, and after your workout to prevent dehydration and fatigue. This may require you to slow down or take a break from the activity so you safely remove and replace your face covering.
• Bring a Backup: Exercisers may want to bring multiple face coverings per workout if they find their face covering is collecting a lot of moisture.
• Wash before Reusing: Wash your face covering after every workout, and do not reuse face coverings designed for a single-use.
   

Q: How will social distancing work in the Reily Center?

A: In all cardio areas, the equipment has been spread out, allowing for a minimum of 10 feet between each patron. Some cardio machines have been marked offline.

Because each piece of strength equipment is unique, all strength equipment in the weight room will be available. However, everyone must still maintain a minimum of 10 feet between each person. A good rule of thumb is to allow two pieces of equipment in between each user and rotate between sets. We will have staff monitoring the facility and enforcing this ten foot distancing.

No more than two individuals at a time will be allowed on a tennis court, on a badminton court, or at a ping pong table. No more than one individual at a time will be allowed in a racquetball court. 

Q: What areas are currently offline?

A: The following areas and services pose challenges to both manage social distancing and meet safe expectations for sanitization: Locker Room, Pool, Cycling Studio, and Equipment Check-Out (including towel service). Therefore, all of these areas and services will be offline upon reopening.

In addition, the following areas are being utilized for academic classes or other functions during COVID-19 and will be offline for drop-in use: Diboll Mind/Body Studios (Mind/Body classes will take place in the Auxilary Gym), Riverside/Boxing Studio (this has become the new cycling studio), and Basketball Courts (utilized for organized activities only). 

Q: Why are the locker rooms closed?

A: Given the issues that can be associated with close contact in confined spaces, our locker rooms will remain closed until further notice. Complimentary day-use lockers located outside of the locker room are available to store your personal belongings. Access to restrooms in these spaces are still available for use.

Q: I pay for a long-term locker. Will I be charged? How can I retrieve my belongings?

A: All existing locker reservations have been canceled. We will contact patrons who had existing locker reservations prior to the closure and offer them the opportunity to reserve the same locker before it becomes available for rental. Items belonging to patrons who opt not to reestablish their locker reservation will be bagged and stored for 30 days after the facility reopens. If you would like to retrieve your belongings, please contact sleitch@tulane.edu to make an appointment.

Q: What is expected of me? 

A: When using shared equipment and spaces, it is essential to consider all other users. Members are required to wipe down all machines and equipment before and after use and wear a face covering at all times, including while exercising. Members must stay home if they are sick. You are required to follow all posted instructions while inside our facility. Please help keep each other healthy.

Q. What precautions are taken to ensure my safety?

A. In addition to each user being required to wipe down each machine before and after use, the Reily Center will close midday for a deep clean from 2-4 pm. The Reily Center will also undergo a deep clean after closing each night. Additionally, a sanitation team will sweep the building top to bottom every other hour, making sure to hit high touchpoints.

Q: What are the hours of operation?

A: Please see our facility hours of operation page for the most up to date information.

Q: Where can I get more information about what Tulane is doing with regard to COVID-19?

A: The University's resource page is continually updated with the most current information regarding Tulane's response. Tulane students, faculty, and staff should also monitor their Tulane emails for any university communication. 

Q: Will Club Sports be operational this Fall?

A:  Yes, but with the following modifications:

Group Size

• Sports conditioning and training practices will be allowed and must be conducted in “pods” of the same 5-10 students always practicing together.  No groups larger than 10 will be able to practice at once.
• There must be a minimum of 6 feet between each individual at all times.  If this is not possible indoors, then the maximum number of individuals in the room must be decreased until proper social distancing can occur.
• Clubs must submit practice rosters and have a check-in process. This process will be monitored by Club Sport Attendants. 

Pre-Workout Precautions & Hygiene

• Individuals who are feeling sick should stay home.
• All participants will be required to wear face coverings at all times.
• Individuals will be encouraged to wash their hands for at least 20 seconds before beginning a workout/practice.
• Hand sanitizer will be available at each practice.
• Cleaning supplies will be provided at each practice for equipment cleaning. 
• Students will be encouraged to take rotations and keep appropriate distancing while getting equipment, setting-up, taking down, and storing equipment. 
• Students will be encouraged to shower and wash their workout clothing immediately upon returning home.

Physical Activity and Athletic Equipment

• There should be no shared athletic equipment (towels, clothing, pinnies, shoes, or sports-specific equipment, including balls) between students. 
• All students must bring their own water, water bottle, clothing, and towels. 
• Students should wear their own appropriate workout clothing (do not share clothing) individual clothing/towels should be washed and cleaned after every workout.
• Individual drills requiring the use of athletic equipment are permissible, but the equipment should be cleaned prior to use by the next individual. Drills that require contact or sparring between individuals are prohibited at this time. 
• Clubs will be required to submit practice rosters and plans prior to beginning practices explaining how they will meet these guidelines.  

Practice Spaces

• Several practice spaces will be offline, as they present challenges to manage distancing or safe expectations for sanitization. Other spaces are being used for other functions during COVID-19. These spaces include the rowing training room, the cycling training room, the pool, the Riverside Studio, and the Diboll Studio.
• The Main Gym and Auxilary Gym will be available as alternative practice spaces. Brown Field may also have some availability for additional use.

These guidelines will be reviewed as the semester progresses and may change as public health conditions evolve.  

Q: Will Club Sports be able to host or attend competitions?

A:  No. External individuals or groups will not be permitted on Tulane’s campus for the purpose of club sport competitions.  Additionally, club travel will be limited to local travel within a 40-mile radius from Tulane’s campus for practice or training purposes only. Organizations or individuals representing themselves as a Tulane competitor will be subject to disciplinary action. For more information about the specific guidelines surrounding your sport, please contact Zach Bracey at zbracey@tulane.edu. 

Q: Will Club Sports teams be able to use university funding to join a league or association? If competition is not allowed at this time, should a club sports team join a league or association?

A: Clubs will be allowed to join a league or association. However, we recommend reaching out to your national organization to discuss the feasibility of deferring your membership payments considering the initial limitations on the external competition. 

Q: Will a Club Sports team be able to hire a coach? Should a Club Sports team hire a coach? 

A: In the initial phases of reopening, external coaches are not recommended. If you would like to discuss hiring a coach, please contact your advisor, Zach Bracey, at zbracey@tulane.edu. 

Q:  Will we be able to spend money out of our Club 2-Accounts and 9-Accounts?

A:  Yes. You may purchase needed equipment and use the money as allocated in your 2-account for expenses not related to event registration.  However, all travel funding, travel-related expenses, and any game or event-related expenses will be suspended.  

Q: Who can I contact with questions about Club Sports?

A:  Please contact your advisor, Zach Bracey, at zbracey@tulane.edu

Q:  Will Group Exercise classes be offered in-person?

A:  Yes, with the following modifications:

• In-person Group Exercise classes began on August 19, 2020.    
• Advanced registration will be required to attend classes.  Group Exercise classes will have reduced capacity numbers, and studios will have floor markings to ensure a safe physical radius around each participant. 
• Reservations for Group Exercise classes will follow the same process as reservations for facility access. See the facility reservations page for more information.
• All cycling classes will take place in the Riverside Studio, and the Auxiliary Gym will become a space for Mind/Body Classes.  
• Participants must bring their own mats for in-person classes when needed.
• All participants and staff will be required to wear face coverings at all times while moving about the facility, including during class activity.  Other safety precautions include asking participants to clean all equipment before and after use and thorough cleaning of Group Exercise studios in between classes.  

Q:  Will virtual Group Exercise Classes continue to be offered?

A:  Yes. We will offer a hybrid Group Exercise schedule of both in-person and virtual class options. Virtual Group Exercise classes will be available via zoom starting August 19, 2020, and links to access the virtual Group Exercise classes will be included on the Group Exercise schedule posted on the Campus Recreation website. 

Q:  Classes keep getting filled - is there a waitlist option?

A:  Yes! Beginning January 19, 2021 there will be a waitlist option for group exercise classes. The waitlist will will auto-add wait-listed registrants to open spots in group exercise classes up to 2 hours before the start of the class. All participants have up to 15 minutes before the class to remove themselves from the class. You must remove yourself from a reservation if you are unable to make your time. Failure to remove yourself from a class could lead to restricted access of the facility and/or suspension of membership privileges.

Q:  If I am on the waitlist, does that count as a reservation to enter the Reily Center?

A: No. Signing up for the waitlist does not guarantee you a spot in class. You are only guaranteed a spot in class if you receive notification email that you have been moved from the waitlist to the class roster.

Q:  If I see spots available in a class, can I register last minute?

A:  Yes! You are allowed to reserve a spot in a group exercise class after the drop period closes (15 minutes prior to the class). NOTE: If you add yourself to a class within 15 minutes before it starts, you will be unable to drop the class and are are committed to that class time.
 

Q:  Will Personal Training be offered?

A:  Yes, with the following modifications:

• Trainers and clients will be required to wear masks at all times while in the facility, including during exercise activity throughout their training session.
• Trainers and clients will be expected to practice physical distancing and use minimal equipment 
• Trainers and clients will thoroughly sanitize equipment before and after each use 

Q: Will Small Group Training resume?

A: At this time, we do not have a definitive resumption date.  Please continue to check our website for updates and information.

Q: Will the Employee Health Improvement Program (EHIP) resume?

A: At this time, we do not have a definitive resumption date.  Please continue to check our website for updates and information.

Q:  Who can I contact for more information?

A:  For more information, email fitness@tulane.edu

Q:  Will Intramural Sports be offered in the Fall 2020 Semester?

A:  Yes, with the following modifications:

• A series of non-contact activities will be offered.  For a full schedule visit imleagues.com/tulane. 
• All participants will be required to wear face coverings at all times.
• Individuals must keep a minimum of 6 feet between them at all times.  
• Students should wear their own appropriate workout clothing (no shared towels, clothing, or pinnies). Individual clothing/towels should be washed and cleaned after every workout.
• All students must bring their own water & water bottle.  Water bottles must not be shared. No shared hydration stations.  
• Individual drills requiring the use of athletic equipment are permissible, but the equipment must be cleaned prior to use by the next individual.
• Only students actively participating will be allowed at events. No spectators will be permitted.
• These guidelines will be reviewed as the semester progresses and may change as new information is available.  Continue to check IMLeagues and the Campus Recreation website for updated events!

Q.  Will I have to pay a deposit to participate in Intramural Sports?

A:  No. The forfeit deposit for the Fall 2020 semester will be waived. No deposit will be required.

Q:  Will there still be opportunities for me to win an intramural championship t-shirt?

A:  Yes!  Intramural Sports will still recognize champions with an intramural championship t-shirt.

Q:  Who can I contact with questions about Intramural Sports? 

A:  You can always send us an email at imsports@tulane.edu.

Q: Will Outdoor Adventures offer trips in the Fall 2020 Semester?

A: Yes! We've put together an awesome schedule of events and trips to help you get off campus and explore our region. Check out our Fall 2020 Schedule of Outdoor Events.  

Q: What types of safety precautions is Outdoor Adventures taking on trips?

A: Outdoor Adventures has put together the following safety precautions:

• We've structured the beginning of the semester to be more conservative (shorter trips and clinics closer to home). If conditions improve, we will be able to run more involved trips by the end of the semester.
• We’ve taken steps to reduce the amount of shared equipment among participants and have implemented a robust gear-cleaning routine. 
• In an effort to maintain appropriate distancing in accordance with university and industry guidelines, we will NOT be offering group transportation this semester. Participants will need to provide their own transportation to each trip or event. We've adjusted prices accordingly.
• All participants and staff will be required to wear face coverings at all times.

Q: Does Outdoor Adventures offer rental equipment during the semester?

A: Absolutely. Our full inventory is available for rent, and we can even hook you up with your very own Adventure Consultant or Coach to help you make the most of your DIY adventure (see below).  The following safety precautions will be taken with rental gear:

• You'll be required to reserve and pay for your gear over the phone to minimize interaction with the rental staff. Call 504-314-2861
• Pick-up and drop-off times will be assigned and must be strictly followed.  
• Just as with our trip gear, we've developed a thorough cleaning system that includes both a quarantine and sanitizing process. 

Q: What else is new in Outdoor Adventures?

A:  We're so glad you asked! We've got two new opportunities for you to learn from our Trip Leaders:

• Adventure Consultant: provided at no extra charge with any gear rental, our staff member will meet with you personally or virtually to help you plan your trip, choose the right gear, and answer any questions you may have.
• Adventure Coach: Just like a personal trainer in the gym, our staff member will provide you with hands-on 1:1 instruction (or 1:2 if you want to bring a friend) in several outdoor activities. Want to learn how to keep your canoe straight? We'll teach you on Bayou St. John. Nervous about your first camping trip? We can help you set up a complete campsite and even cook a meal on a camp stove so you'll feel like a pro. Fees apply for Adventure Coaching sessions.

Q:  Who can I contact with questions about Outdoor Adventures?

 
A:  You can always send us an email at outdoorrec@tulane.edu.
 

Q: Will Swim Lessons resume?

A: No. All group, private, and partner lessons will remain suspended until further notice.  At this time, we do not have a definitive resumption date for lessons. The pool is undergoing maintenance that was delayed due to COVID-19, and therefore all aquatic programming is suspended until maintenance can be completed. Please continue to check our website for updates and information.